Frequently Asked Questions

Everything you need to know about our templates, purchases, and access. Still stuck after reading? Send us an email and a real person will get back to you.

Getting Started

No. All of our templates work with the free version of Canva. No paid subscription is required.
Not at all. Our templates are built to be beginner-friendly. Everything is drag-and-drop inside Canva, so no design background is needed.
We offer a variety of digital products built specifically for travel advisors, including social media templates, flyer templates, content calendars, video assets, and more. Browse the shop to see our full collection.

Purchase and Access

You will receive instant access right after checkout. A direct link will be provided to access your product immediately. No downloads or approval process needed.
First, check your spam or promotions folder. If it is still not there, email us at [email protected] and we will get it resolved for you as soon as possible.
Yes. If we update or improve a product you have already purchased, you will have access to the updated version at no additional cost.
No. Because these are digital products with instant access, all sales are final. Once a product has been accessed, it cannot be returned or refunded.

Using the Templates

Absolutely. Every template is designed to be fully customized, and we always encourage you to make it your own. Add your logo, update the fonts, change the colors, and swap out the text to match your brand.
It depends on the product. Some templates include free-use stock images that are ready to go. Others use placeholder images that you can easily replace with your own photos or images from Canva's free library. Each product listing will specify what is included.
Yes. Since all templates are accessed through Canva, you can edit them on any device where Canva is available, including the Canva mobile app on your phone or tablet.

Licensing and Support

No. All products are licensed for your personal use only. That means your brand, your social media, and your marketing materials. They are not licensed for resale, redistribution, or sharing with other advisors or businesses.
We are happy to help. Send us an email at [email protected] and our team will get back to you.

Still have a question?

Send us an email and a real person on our team will get back to you.

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